wc7x Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how wc7x ("the Company", "we", "us", "our") collects, uses, stores, shares, and protects the personal data of individuals ("you", "the Player", "your") who access or use the wc7x online casino and sportsbook platform at wc7x.org.

wc7x is operated under an international gaming licence and is committed to maintaining the highest standards of data protection in all aspects of its operations. This Policy applies to all personal data collected through the wc7x website, mobile platform, account registration process, customer support interactions, payment processing, and any other touchpoints between you and wc7x.

This Policy should be read alongside the wc7x Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and wc7x. Where this Policy conflicts with any other document, this Policy shall prevail in relation to data protection matters.

We review and update this Policy regularly to reflect changes in applicable regulations, our licence obligations, and our platform operations. The effective date at the top of this page reflects when the current version came into force.

2. Data We Collect

wc7x collects personal data through several channels depending on how you interact with the platform. The categories of personal data we collect are as follows:

2.1 Registration Data. When you create a wc7x account, we collect your full legal name as it appears on your Pakistani CNIC or passport, your date of birth, your registered mobile number, your email address, your city or region of residence in Pakistan (for example Karachi, Lahore, Islamabad, Faisalabad, or Rawalpindi), and the username and password you select for your account.

2.2 Identity Verification (KYC) Data. As required under our international gaming licence, we collect documentary proof of identity and address for KYC purposes. This includes a clear copy of your Pakistani CNIC (Computerised National Identity Card) or valid passport, and documentation confirming your registered payment method belongs to you.

2.3 Financial Data. We collect transaction data relating to deposits and withdrawals including your JazzCash mobile account number, EasyPaisa account number, HBL/UBL/Meezan Bank account details, or USDT wallet address, as applicable. We do not store full card numbers or banking PINs. All payment data is tokenised and processed by licensed payment service providers.

2.4 Usage and Behavioural Data. We collect data about how you use the wc7x platform, including your betting history, game activity, session duration, login timestamps, device type, operating system, browser type, screen resolution, and IP address.

2.5 Communication Data. If you contact wc7x via live chat, email, or any support channel, we retain records of those communications including the content of messages, timestamps, and any account information you provided during the interaction.

2.6 Responsible Gaming Data. Where you use responsible gaming tools such as deposit limits, self-exclusion, or cooling-off periods, we record those settings and the dates on which they were applied. This data is held for a period longer than standard account data to ensure compliance with self-exclusion obligations.

3. How We Use Your Data

wc7x uses the personal data we collect for the following purposes:

Purpose	Data Used
Account creation and management	Registration data, KYC data
Processing deposits and withdrawals	Financial data, KYC data
Identity verification and fraud prevention	KYC data, usage data, IP address
Anti-money laundering monitoring	Financial data, transaction history
Responsible gaming enforcement	Responsible gaming data, usage data
Customer support and complaint handling	Communication data, account data
Platform analytics and improvement	Usage and behavioural data (anonymised)
Promotional communications (opt-in only)	Email address, mobile number
Legal and regulatory compliance	All applicable categories

wc7x will not use your personal data for any purpose not listed in this Policy without first obtaining your explicit consent or notifying you of the new purpose in an updated version of this Policy.

4. Legal Basis for Processing

wc7x processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to register your account, process transactions, and provide the services you have requested from wc7x;
• Legal obligation: Processing required to comply with our international gaming licence conditions, anti-money laundering obligations, and regulatory reporting requirements;
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and internal analytics where those interests do not override your fundamental privacy rights;
• Consent: Processing for optional promotional communications, where you have provided explicit opt-in consent via your account settings. You may withdraw this consent at any time.

Where wc7x relies on legitimate interests as the legal basis for processing, we have assessed that our interests do not override your rights and freedoms. If you wish to understand more about this assessment for any specific processing activity, please contact our support team.

5. Data Sharing & Third Parties

5.1 Payment Processors. To process your JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and USDT transactions, wc7x shares the minimum necessary financial data with our licensed payment service providers. All payment processors used by wc7x are contractually bound to use your data only for the purpose of processing your transactions and to maintain confidentiality.

5.2 KYC and Identity Verification Providers. wc7x uses third-party KYC service providers to verify the identity documents you submit. These providers process your CNIC or passport data for the sole purpose of identity verification and are not permitted to use your data for any other purpose.

5.3 Regulatory and Law Enforcement Authorities. wc7x is legally required to share certain data with regulatory authorities, licensing bodies, and law enforcement agencies where required by applicable law or by the conditions of our international gaming licence. This includes reporting suspicious transactions as part of our anti-money laundering obligations.

5.4 Platform and Infrastructure Providers. wc7x uses third-party cloud infrastructure and technology providers to host and operate the platform. These providers act as data processors under contractual obligations and may not access, use, or disclose your personal data except as directed by wc7x.

5.5 No Sale of Data. wc7x does not sell, rent, exchange, or transfer your personal data to any third party for their own marketing or commercial purposes. Full stop.

6. International Data Transfers

As an internationally licensed platform, wc7x may transfer your personal data to countries outside of Pakistan for the purposes of cloud hosting, payment processing, and KYC verification. Where such transfers occur, wc7x ensures that appropriate safeguards are in place to protect your data, including:

• Contractual clauses that bind receiving parties to data protection standards equivalent to those applied by wc7x;
• Transfer only to processors that operate under their own regulatory data protection obligations;
• Limiting transferred data to the minimum necessary for the specific processing purpose.

If you would like more information about the specific safeguards applied to international transfers of your personal data, please contact us at [email protected].

7. Data Retention

wc7x retains personal data only for as long as necessary to fulfil the purposes for which it was collected, taking into account our legal and regulatory obligations. The following retention periods apply:

• Account and registration data: Retained for the duration of your account plus five (5) years following account closure, in line with anti-money laundering record-keeping requirements;
• KYC and identity documents: Retained for five (5) years from the date of submission or from the date of account closure, whichever is later;
• Transaction and financial records: Retained for five (5) years from the date of each transaction;
• Responsible gaming records (including self-exclusion): Retained for a minimum of five (5) years from the end of the exclusion period to prevent re-registration in breach of the exclusion;
• Customer support communications: Retained for three (3) years from the date of the last interaction;
• Usage and analytics data: Anonymised and retained for internal analytics purposes with no fixed expiry.

At the end of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where deletion is not immediately possible due to technical constraints, data will be isolated from further processing until deletion can be completed.

8. Cookies & Tracking Technologies

wc7x uses cookies and similar technologies to operate the platform effectively. Cookies are small data files stored on your device when you visit wc7x.org. The following types of cookies are used:

• Essential Cookies: Required for the platform to function. These include session management cookies, security cookies, and load-balancing cookies. These cannot be disabled without affecting platform functionality;
• Functional Cookies: Store your preferences such as language settings, preferred payment method, and responsible gaming tool configurations so these do not need to be reset on each visit;
• Analytics Cookies: Collect anonymised data about how players use the platform, including which pages are visited most frequently and where errors occur. This data helps us improve the wc7x experience. No personally identifiable information is included in analytics data;
• Security Cookies: Used to detect and prevent fraudulent login attempts, bot activity, and suspicious account behaviour.

wc7x does not use third-party behavioural advertising cookies or social media tracking pixels. You can manage cookie preferences through your browser settings, though disabling essential cookies will impact your ability to use the platform normally.

9. Your Data Rights

As a wc7x player, you hold the following rights in relation to your personal data. To exercise any of these rights, contact our support team via live chat or email:

• Right of Access: You may request a copy of the personal data wc7x holds about you. We will respond within 30 days of receiving a valid request;
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected. Where possible, updates to registration data can be made directly from within your account settings;
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal retention obligations. Note that AML record-keeping requirements mean certain financial and identity records cannot be deleted before the end of their mandatory retention period;
• Right to Restrict Processing: You may request that wc7x restrict processing of your data in certain circumstances, for example while a dispute regarding accuracy is being resolved;
• Right to Object: You may object to processing based on legitimate interests. If you object to receiving promotional communications, you may opt out directly via your account settings or by contacting support;
• Right to Data Portability: You may request a copy of the personal data you have provided to wc7x in a structured, commonly used, machine-readable format.

10. Security Measures

wc7x implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption on all data in transit between your device and wc7x servers;
• AES-256 encryption for sensitive data stored at rest, including identity documents and financial records;
• Multi-factor authentication for administrative access to systems holding personal data;
• Role-based access controls that restrict employee access to personal data on a strict need-to-know basis;
• Regular security audits and penetration testing conducted by independent third parties;
• 24/7 intrusion detection and monitoring of platform infrastructure;
• Tokenisation of payment data so that full account numbers are never stored on wc7x systems.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, wc7x will notify you and the relevant regulatory authority as required by our licence obligations.

11. Children & Minors

wc7x strictly prohibits use of the platform by persons under the age of 21. We do not knowingly collect or process personal data relating to individuals under 21 years of age. The wc7x registration process includes a mandatory declaration of age, and age is verified as part of the KYC process before any withdrawal is processed.

If wc7x becomes aware that personal data has been collected from a person under the age of 21, the relevant account will be immediately suspended, all data associated with that account will be reviewed, and the data will be deleted to the extent permitted by applicable AML obligations. Any deposits made by an underage player will be refunded and no winnings will be paid out.

If you believe a minor may have registered an account on wc7x using false information, please contact our support team immediately so that the account can be investigated and closed.

12. Third-Party Links

The wc7x platform may contain references or links to third-party websites, payment portals, or service providers. This Privacy Policy applies solely to personal data processed by wc7x in connection with wc7x.org. wc7x is not responsible for the privacy practices, content, or data handling of any third-party website or service.

When you follow a link to a third-party service — for example when completing a JazzCash or EasyPaisa transaction via their respective interfaces — you are subject to that service's own privacy policy. We encourage you to review the privacy policies of any third-party services you access in connection with your wc7x account.

13. Policy Updates

wc7x reserves the right to update, amend, or replace this Privacy Policy at any time. Where changes are material — for example where we begin collecting a new category of personal data or change how existing data is used — we will notify you by email or via a prominent notice on the wc7x platform at least seven (7) days before the changes take effect.

Your continued use of the wc7x platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. We recommend reviewing this page periodically. The effective date shown at the top of this policy will be updated each time a new version is published.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data wc7x holds about you, our Data Protection team is reachable through our support channels, which are staffed 24 hours a day, 7 days a week in Pakistan Standard Time.

Email: [email protected]

Live Chat: Available directly on the wc7x platform for all registered and prospective players.